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    Zaradi težav, ki jih povzroča COVID-19, je treba čakati dlje kot ponavadi
    Če je vaša rezervacija oddaljena več kot 72 ur, se obrnite na nas, ko boste bližje času prihoda. Če želite spremeniti ali odpovedati rezervacijo, lahko to naredite na strani »Potovanja« ali na nadzorni plošči gostitelja.

    Kakšne stroške imam kot gostitelj, če odpovem rezervacijo bivanja?

    Note: If you need to cancel your reservation because of the coronavirus (COVID-19), please review our article on options for cancellation.

    Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, the following penalties are applied for host cancellations.

    Cancellation fee

    A fee will be deducted from your first payout after a cancellation. The amount deducted will depend on when you accepted the reservation and how soon before check-in you canceled it:

    • More than 7 days before check-in, we’ll deduct $50 from your next payout
    • Less than 7 days before check-in, we’ll deduct $100 from your next payout

    The cancellation fee may be waived if you have completed at least 10 consecutive bookings without canceling, either since you started hosting or since your last previous cancellation.

    Unavailable/blocked calendar

    Your calendar will stay blocked, and you won't be able to accept another reservation for the same dates of the canceled reservation.

    Automated review

    If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you canceled one of your reservations. These reviews can't be removed, but you can always write a public response to clarify why you needed to cancel.

    Guest review

    If you cancel on the day of check-in or later, guests can choose to leave a public review on your listing’s profile.

    Account suspension

    If you cancel 3 or more reservations within a year, we may deactivate your listing.

    Unless there are extenuating circumstances, there will be no exceptions to our cancellation policy.

    Superhost status

    To keep your Superhost status, you must continue to meet the Superhost requirements during each assessment period, which includes maintaining a 1% percent cancellation rate. 

    Exceptions for Instant Book reservations

    You can cancel Instant Book reservations penalty-free under certain circumstances. Learn more.

    Ste dobili pomoč, ki ste jo potrebovali?