Preskoči na vsebino
Program Open Homes · Bivanje z zdravstvenim namenom
Skrbite za goste, ki potrebujejo nujno oskrbo in okrevanje
Ponudite brezplačno začasno bivališče ljudem, ki potrebujejo bivališče, kjer se lahko počutijo kot doma.
Partners and guestsPartners and guests
Nancy in Pearl iz Fisher House
Partners and guestsPartners and guests
Program Open Homes · Bivanje z zdravstvenim namenom
Skrbite za goste, ki potrebujejo nujno oskrbo in okrevanje
Ponudite brezplačno začasno bivališče ljudem, ki potrebujejo bivališče, kjer se lahko počutijo kot doma.
Veliko ljudi potuje iz zdravstvenih razlogov, stroški začasne nastanitve pa so prepogosto glavna ovira pri dostopu do življenjsko nujnega zdravljenja ali ključnega počitka med okrevanjem. Brezplačne, kratkoročne nastavitve bolnikom finančno pomagajo, hkrati pa jim dajejo upanje in energijo, ki ju potrebujejo pri premagovanju bolezni.
Tu nastopi skupnost Open Homes. Gostitelji lahko ljudem zagotovijo brezplačen in prijeten prostor za okrevanje.

Vaše prenočišče lahko ljudem ponudi mir, ki ga potrebujejo pri okrevanju.

Vaše prenočišče lahko ljudem ponudi mir, ki ga potrebujejo pri okrevanju.

Veliko ljudi potuje iz zdravstvenih razlogov, stroški začasne nastanitve pa so prepogosto glavna ovira pri dostopu do življenjsko nujnega zdravljenja ali ključnega počitka med okrevanjem. Brezplačne, kratkoročne nastavitve bolnikom finančno pomagajo, hkrati pa jim dajejo upanje in energijo, ki ju potrebujejo pri premagovanju bolezni.
Tu nastopi skupnost Open Homes. Gostitelji lahko ljudem zagotovijo brezplačen in prijeten prostor za okrevanje.
Najlepša hvala. Smejali smo se, plesali, kuhali, potovali in uživali smo življenje. Že dolgo nismo uživali v življenju.
Maria
Gost fundacije Make-A-Wish
Najlepša hvala. Smejali smo se, plesali, kuhali, potovali in uživali smo življenje. Že dolgo nismo uživali v življenju.
Maria
Gost fundacije Make-A-Wish

Kako boste skrbeli za goste

BIVANJA V ČASU ZDRAVLJENJA
Open Homes sklepa partnerstva z neprofitnimi organizacijami, kot sta Fisher House Foundation in Hospitality Homes. Skupaj pomagamo bolnikom, da najdejo namestitev v bližini medicinskih centrov. V času bivanja bolnikov je vaša naloga, da jim ponudite udoben prostor za bivanje, medtem ko se sami ali pa njihovi bližnji zdravijo v bližnji bolnišnici.
Bolnike bo spremljala družina ali negovalec. Imeli bodo tudi osebnega dobrodelnega koordinatorja, ki jim bo nudil podporo med bivanjem. Bolniki v kraju običajno bivajo od 1 do 2 tedna.
BIVANJA V ČASU ZDRAVLJENJA
Open Homes sklepa partnerstva z neprofitnimi organizacijami, kot sta Fisher House Foundation in Hospitality Homes. Skupaj pomagamo bolnikom, da najdejo namestitev v bližini medicinskih centrov. V času bivanja bolnikov je vaša naloga, da jim ponudite udoben prostor za bivanje, medtem ko se sami ali pa njihovi bližnji zdravijo v bližnji bolnišnici.
Bolnike bo spremljala družina ali negovalec. Imeli bodo tudi osebnega dobrodelnega koordinatorja, ki jim bo nudil podporo med bivanjem. Bolniki v kraju običajno bivajo od 1 do 2 tedna.
POČITEK MED OKREVANJEM
Namen partnerstev, ki jih program Open Homes sklepa z neprofitnimi organizacijami, kot je fundacija Make-A-Wish, je nastanitev kritično bolnih otrok in njihovih družin, ki potrebujejo počitek med okrevanjem. Ta potovanja lahko močno vplivajo na njihovo okrevanje. Vaša vloga bo, da boste družini ponudili prijeten prostor, kjer se bodo lahko odpočili in zbližali.
Imeli bodo tudi predanega koordinatorja dobrodelne organizacije, ki jim bo nudil podporo med bivanjem. Bolniki v kraju običajno bivajo od 5 do 10 dni.
POČITEK MED OKREVANJEM
Namen partnerstev, ki jih program Open Homes sklepa z neprofitnimi organizacijami, kot je fundacija Make-A-Wish, je nastanitev kritično bolnih otrok in njihovih družin, ki potrebujejo počitek med okrevanjem. Ta potovanja lahko močno vplivajo na njihovo okrevanje. Vaša vloga bo, da boste družini ponudili prijeten prostor, kjer se bodo lahko odpočili in zbližali.
Imeli bodo tudi predanega koordinatorja dobrodelne organizacije, ki jim bo nudil podporo med bivanjem. Bolniki v kraju običajno bivajo od 5 do 10 dni.
Oseba iz organizacije Hospitality Homes, ki koordinira bivanje, je bila v vseh pogledih prijetna. Uredila je, da bo štiričlanska družina preživela eno noč pri nas. Bila je res prijazna in z njo je bilo lahko komunicirati. Dala mi je vse potrebne informacije o družini in jo seznanila z našim hišnim redom itd. Tudi družina je bila prijetna. V vseh pogledih je bila to dobra izkušnja.
Jennifer
Gostitelj na Airbnbju
Oseba iz organizacije Hospitality Homes, ki koordinira bivanje, je bila v vseh pogledih prijetna. Uredila je, da bo štiričlanska družina preživela eno noč pri nas. Bila je res prijazna in z njo je bilo lahko komunicirati. Dala mi je vse potrebne informacije o družini in jo seznanila z našim hišnim redom itd. Tudi družina je bila prijetna. V vseh pogledih je bila to dobra izkušnja.
Jennifer
Gostitelj na Airbnbju

Kako deluje

Marie
Pariz, Francija
Rojen in odraščal sem v Parizu. Z navdušenjem sprejemam ljudi v svojem prostoru ter jim nudim varno in udobno okolje.
1
Ustvarite profil
Prosili vas bomo za osnovne podatke, kot so vaše ime in priimek, profilna fotografija in e-naslov. Delite lahko tudi, kaj vas je navdihnilo, da ste postali gostitelj.
Marie
Pariz, Francija
Rojen in odraščal sem v Parizu. Z navdušenjem sprejemam ljudi v svojem prostoru ter jim nudim varno in udobno okolje.
1
Ustvarite profil
Prosili vas bomo za osnovne podatke, kot so vaše ime in priimek, profilna fotografija in e-naslov. Delite lahko tudi, kaj vas je navdihnilo, da ste postali gostitelj.
2
Ustvarite vnos
Opišite, kje se vaš prostor nahaja, koliko gostov lahko sprejmete in kdaj je na razpoložljiv. Če ste že gostitelj, lahko izberete obstoječi vnos.
Celotno prenočišče
Prenočišče za pomoč
3 gostje
Garsonjera
2 postelji
1 kopalnica
Celotno prenočišče
Prenočišče za pomoč
3 gostje
Garsonjera
2 postelji
1 kopalnica
2
Ustvarite vnos
Opišite, kje se vaš prostor nahaja, koliko gostov lahko sprejmete in kdaj je na razpoložljiv. Če ste že gostitelj, lahko izberete obstoječi vnos.
Pozdravljeni, Marie,
Delam za neprofitno organizacijo, ki zagotavlja podporo in vire pomoči za osebe, ki iščejo zdravljenje zaradi zdravstvenih težav.
3
Odgovorite na zahteve
Gostje vam bodo sporočili, če bodo ocenili, da je vaše bivališče primerno, ali pa bo z vami stopila v stik neprofitna organizacija, ki rezervira v imenu svojih strank. Preden vse postane uradno, lahko postavljate vprašanja, se dogovorite o logistiki in določite pričakovanja glede bivanja.
Pozdravljeni, Marie,
Delam za neprofitno organizacijo, ki zagotavlja podporo in vire pomoči za osebe, ki iščejo zdravljenje zaradi zdravstvenih težav.
3
Odgovorite na zahteve
Gostje vam bodo sporočili, če bodo ocenili, da je vaše bivališče primerno, ali pa bo z vami stopila v stik neprofitna organizacija, ki rezervira v imenu svojih strank. Preden vse postane uradno, lahko postavljate vprašanja, se dogovorite o logistiki in določite pričakovanja glede bivanja.
4
Pripravite se na sprejem gostov
Naša ekipa vas bo podprla, če imate kakršnakoli vprašanja, ko se pripravljate na bivanje gosta. Zagotovili vam bomo vire in odgovore na pogosto zastavljena vprašanja. Če imate kakršnakoli vprašanja o njihovem načrtovanem bivanju, lahko komunicirate tudi z neprofitno organizacijo ali gostom. Bolnike bo običajno spremljala družina ali negovalec, imeli pa bodo tudi osebnega dobrodelnega koordinatorja, ki jim bo nudil podporo med bivanjem.
4
Pripravite se na sprejem gostov
Naša ekipa vas bo podprla, če imate kakršnakoli vprašanja, ko se pripravljate na bivanje gosta. Zagotovili vam bomo vire in odgovore na pogosto zastavljena vprašanja. Če imate kakršnakoli vprašanja o njihovem načrtovanem bivanju, lahko komunicirate tudi z neprofitno organizacijo ali gostom. Bolnike bo običajno spremljala družina ali negovalec, imeli pa bodo tudi osebnega dobrodelnega koordinatorja, ki jim bo nudil podporo med bivanjem.
Program Airbnb Open Homes je pomagal organizaciji Hospitality Homes poskrbeti za več gostov − tistim, ki pogosto končajo na našem čakalnem seznamu. Airbnb nudi brezplačno bivanje do dva tedna družinam, ki so izčrpale svoje duševne, fizične in finančne vire.
Marianne Jones
Izvršni direktor programa Hospitality Homes
Program Airbnb Open Homes je pomagal organizaciji Hospitality Homes poskrbeti za več gostov − tistim, ki pogosto končajo na našem čakalnem seznamu. Airbnb nudi brezplačno bivanje do dva tedna družinam, ki so izčrpale svoje duševne, fizične in finančne vire.
Marianne Jones
Izvršni direktor programa Hospitality Homes

Kako vas podpiramo

Vemo, da se to lahko zdi kot velika obveznost. Zato si prizadevamo, da bi vam ponudili čimveč informacij in varstva pred bivanjem in med njim.
Non stop telefonska podpora in informacije
Pri tem niste sami. Poleg Airbnbjeve ekipe za podporo strankam, ki je na voljo non stop, boste za kakršnakoli vprašanja o rezervaciji v okviru programa Open Homes imeli dostop tudi do specializirane ekipe.
Nadomestila za premoženjsko škodo
Čeprav je nenamerna škoda redka, razumemo, da morda potrebujete zaščito. Z garancijo za gostitelja se vsakemu gostitelju povrne premoženjska škoda do 1.000.000 USD.

Odgovori na vaša vprašanja

Kaj je program Open Homes?

Open Homes connects people with a free place to stay in times of need. The idea for Open Homes came from Airbnb hosts in 2012. After Hurricane Sandy hit New York, hosts decided to offer their homes for free to neighbors who were forced to evacuate. Inspired by their generosity, Open Homes became an official part of Airbnb.

Since then, it’s expanded to support evacuees, relief workers, medical patients, refugees and asylum seekers. We partner with trusted nonprofits like Mercy Corps, the International Rescue Committee, and the Bone Marrow & Cancer Foundation to develop the program and connect their clients with a free place to stay in times of need.

Open Homes stays are always free for the guests. Some hosts choose to host Open Homes stays for free by signing up with the Open Homes community. If you haven't signed up to host guests for free on Open Homes, you'll still receive your usual payment for your listing when you have an Open Homes booking. Airbnb waives all service fees for these reservations.

Kdo je lahko gostitelj v programu Open Homes?

Open Homes hosts have many of the same expectations as regular Airbnb hosts. Hosts must meet Airbnb’s hospitality standards, which include accurately representing your listing and availability, as well as providing a safe, secure, and clean space for guests. All hosts and guests are required to uphold Airbnb’s community standards.

Almost anyone can sign up to be an Open Homes host. The listings available on the site are as diverse as the hosts who list them, and you can post shared spaces, private rooms, or entire homes. Find out more about home types to see how to describe your space.

Sometimes a staff member from one of our nonprofit partners will book on behalf of their client and may have additional requests based on their client’s needs. In these cases, the nonprofit staff member will communicate with the host ahead of time to make sure your space is a good fit.

Kdo lahko rezervira v okviru programa Open Homes?

Open Homes provides free places to stay for people in times of need. The program supports evacuees, relief workers, medical patients and their caregivers, refugees and asylum seekers.

Disaster relief

In the aftermath of a disaster, there is a critical need for temporary housing. You can help your community rebuild by offering a place to stay to neighbors who have had to flee their homes, as well as relief workers deployed to help. In this instance, people affected by the disaster and relief workers have the ability to search for and book an Open Homes listing directly for themselves.

In order to book, guests must confirm that they’ve been impacted by the disaster or are a relief worker responding in an official capacity. They also agree to our Community Standards and the Airbnb Terms of Service.

Learn more about Disaster relief stays.

Medical stays

Every day, people travel far from home for medical treatment. They may be receiving care, supporting a patient, or healing with family during a difficult time. As a host, you can offer someone the comfort and space they need to recover. In this instance, guests can search for and book an Open Homes listing directly for themselves, or a nonprofit staff member may make the booking on their behalf.

Learn more about Medical stays.

Refugee housing

There are many barriers for people who are trying to rebuild their lives in a new place. Before settling into permanent housing, refugees and asylum-seekers need to finalize paperwork, search for jobs, and find a temporary place to stay. You can support them by offering a comfortable space at a critical time. In this instance, guests can only be booked on Open Homes by a nonprofit staff member making the booking on their behalf. All guests have the legal status of a recognized refugee entitled to international protection as determined by the United Nations High Commissioner for Refugees (UNHCR) and/or have begun the process of seeking asylum in the country where they currently reside.

Learn more about Refugee housing.

If you are eligible, you must have a verified account on Airbnb in order to book on Open Homes. To create your account, go to airbnb.com and click Sign Up. You’ll be asked to verify your birthday, email and phone number, as well as upload a government issued ID. You might also be prompted to upload a payment method - this is simply for account verification, you will not be charged for an Open Homes reservation.

How to search for Medical or Refugee stays:

  1. Once you’ve been referred to Open Homes by a trusted nonprofit partner, go to Airbnb.com.
  2. Enter your destination, travel dates, and number of guests.
  3. Click Search.
  4. If you want, use the filters (for example, number of bedrooms) to narrow your options. Click More Filters to see all available filters.
  5. Scroll through the listings or use the map to find listings in the location you want.
  6. Click on a listing to open it. To learn more about it, read the description, check the available amenities, review the House Rules, and see reviews that other guests have left for the host.
  7. Contact the host to ask questions.
  8. If you’re ready to book, request to book the listing.

How to search for Disaster Relief Stays:

  1. Visit the Open Homes Disaster Relief Page.
  2. Select the Option Find A Place to Stay.
  3. Select the Disaster Event you are impacted by.
  4. Select Find Housing.
  5. Use the filters (for example, number of bedrooms) to narrow your options. Click More Filters to see all available filters.
  6. Scroll through the listings or use the map to find listings in the location you want.
  7. Click on a listing to open it. To learn more about it, read the description, check the available amenities, review the House Rules, and see reviews that other guests have left for the host.
  8. Contact the host to ask questions.
  9. If you’re ready to book, request to book the listing.
  10. You’ll be required to complete an additional step on the booking page to confirm your eligibility for Open Homes.

Once the reservation is accepted by the host, you’ll receive a confirmation email as well as the listing address and host’s phone number. If questions arise before check in, use the Contact host link to keep in communication with the host.

Learn more about Airbnb’s guest standards.

Kako naj se pripravim na goste programa Open Homes?

Whether you signed up to host for free on Open Homes or have received an Open Homes booking request, here are a few things to keep in mind to help you prepare for your guests:

  • Communicate clearly
  • Try to learn about their needs and how you can help make their stay more comfortable
  • Unlike regular guests on Airbnb, Open Homes guests are often traveling due to unexpected and difficult circumstances. Remember that everyone responds differently and has different needs
  • Make sure you’re accessible to your guests and easy to communicate with
  • Explain the check-out time and process to your guests beforehand. Include your expectations about cleaning the listing, if any

Hosting an Open Homes stay can be different across programs. Many guests referred by a nonprofit will have the support of a staff member throughout. You can learn more on our dedicated sites:

Learn more about Airbnb’s hosting standards.

Kako stopim v stik s podporo za program Open Homes?

A dedicated support team is available to all hosts, guests and nonprofit partners for issues and questions related to Open Homes reservations 7 days a week, from 9am to 5pm Pacific Standard Time. Contact us by emailing openhomessupport@airbnb.com. Airbnb’s community support specialists are also available 24 hours a day, 7 days a week.

What to do if you feel unsafe during a stay

If you encounter an emergency situation, or if your personal safety is threatened during a stay, contact local police or emergency services immediately.

If you need help from Airbnb with a safety concern, contact our Trust and Safety team.

Before the start of the stay, you can also read our safety tips.

Pridružite se skupnosti, ki želi prispevati na nov, bolj oseben način.

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