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Gostitelj
Kaj pomeni rezervacija s statusom »Čakanje na plačilo«?
Kaj pomeni rezervacija s statusom »Čakanje na plačilo«?
Awaiting payment means that a host has accepted a guest's reservation request, but the guest's payment hasn’t gone through yet. In most cases, this means the guest needs to update information related to their payment method.
When a reservation is awaiting payment:
- The guest who made the reservation request will have 24 hours to successfully update their payment info before the reservation can be confirmed.
- If the guest doesn’t update their payment method within 24 hours, the request to book will be canceled without penalty to the host or guest.
- Hosts no longer has the option to decline awaiting payment requests.
- While the guest is updating their payment info after sending a request to book, dates will be blocked on the host’s calendar for up to 24 hours. This helps us prevent glitches such as a hosts getting multiple payments for requests from multiple guests for the same dates.
- If the current guest doesn’t confirm their payment info, the request will be cancelled penalty-free and other guests will be able to send inquiries or requests for those dates.
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- Gostitelj
Kako lahko preverim, ali je rezervacija gosta potrjena?
Po potrditvi rezervacije boste prejeli e-sporočilo. Odprete lahko tudi stran z rezervacijami, koledar ali nit sporočil z gostom. - Gostitelj
Kako gostitelji spremenijo ali odpovejo rezervacijo aktivnega potovanja
Če morate odpovedati preostale nočitve, gosta obvestite o okoliščinah za odpoved rezervacije, nato pa se za pomoč obrnite na nas. - Gostitelj
Kako razumeti status rezervacije
Preverite več podrobnosti o različnih statusih, ki jih ima lahko vaša rezervacija.
Poiščite pomoč glede rezervacij, računa in marsičesa drugega.
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